Privacy Policy – Maysoon Collection B.V.

Last Updated: 12-03-2025

This Privacy Policy describes how Maysoon Collection B.V. (the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal data when you visit our website, use our services, or make a purchase on maysooncollection.com (the “Site”), or otherwise communicate with us (collectively, the “Services”). For the purposes of this Privacy Policy, “you” and “your” refer to the user of the Services, whether you are a customer, website visitor, or another individual whose data we have collected under this Privacy Policy.

By accessing or using the Services, you consent to the collection, use, and disclosure of your data as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use or access the Services.

1. Company Information

Company Name: Maysoon Collection B.V.
Chamber of Commerce (KvK) Number: 92453201
Address: Smaragdlaan 44, 2332JR Leiden, Netherlands
Email Address: info@maysooncollection.com

We respond to privacy-related requests within 30 days.

2. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last Updated” date, and take any additional steps required by applicable law.

3. How We Collect and Use Your Personal Data

To provide the Services, we collect personal data about you from various sources, as described below. The types of data we collect and use vary depending on how you interact with us.

Personal Data We Collect

The types of personal data we collect depend on how you interact with our Site and use our Services. “Personal data” refers to information that identifies, relates to, describes, or can be linked to you.

Data Collected Directly from You

Personal data you provide to us through our Services may include:

Full name
Billing and shipping address
Email address and phone number
Payment details and order history
Account information (if created)
Customer service interactions, such as messages you send us

Certain features of the Services require you to provide specific data. You may choose not to provide this data, but it may limit your ability to use certain features.

Data Collected Through Cookies and Tracking

We automatically collect certain data about your interaction with the Site and Services through cookies and tracking technologies, such as:

IP address and device data
Browser details and network connections
Usage data, such as visited pages and interactions
Advertising interactions on platforms like Instagram and TikTok

Data We Receive from Third Parties

We may receive data from third parties, including:

Payment processors, such as Mollie, for processing payments.
Marketing and advertising partners, such as Instagram and TikTok, which may use cookies and tracking technologies.
Shipping partners, such as PostNL, for fulfilling orders.

All data received from third parties is handled in accordance with this Privacy Policy.

4. How We Use Your Personal Data

We use your personal data for various purposes, including:

Order Processing: To fulfill orders, verify payments, and deliver products.
Customer Service: To respond to inquiries and provide support.
Marketing and Personalized Ads: To send you updates, offers, and targeted advertisements via platforms such as Instagram and TikTok.
Security and Fraud Prevention: To detect and prevent unauthorized access and misuse.
Website Optimization: To improve our website performance.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our Site and optimize advertising and marketing campaigns. You can manage cookies through your browser settings. For more details, refer to our [Cookie Policy].

5. How We Share Personal Data

We only share your data with third parties when necessary to provide our services:

Payment providers, such as Mollie.
Shipping partners, such as PostNL or DHL.
IT and hosting services for website management.
Marketing and advertising partners, such as social media and ad platforms.
Legal authorities, when required by law or for fraud prevention.

We do not sell your personal data to third parties.

6. How Long We Retain Personal Data

We retain your data as long as necessary to provide our services:

Order data: 7 years (legal tax requirement)
Customer service data: 2 years after the last contact
Marketing data: Until you unsubscribe

7. Your Rights and Choices

You have the following rights regarding your personal data:

Right to access, correct, and delete your data.
Right to object to marketing activities.
Right to data portability: You can request your data in a structured format.

To exercise any of these rights, you can contact us at info@maysooncollection.com.